SaaS growthIntermediate

Demand Generation

Marketing that builds awareness of and interest in a problem and a product among people who are not yet looking to buy, so they choose you when they are.

Also called: demand gen, demand creation

Demand generation is the set of marketing activities that create interest in a product among the target market, including people who are not actively shopping. It aims to make buyers aware of a problem, persuade them it is worth solving, and associate the company with the solution. Unlike lead generation, its main output is future demand rather than contact details collected today.

What demand generation includes

The common thread is reaching buyers before they search for a solution, so that when they do search, they already know the company.

  • Educational content and thought leadership.
  • Podcasts, video and social content from people at the company.
  • Original research and data that others cite.
  • Events, communities and partnerships.
  • Brand advertising aimed at the ideal customer profile.

Measuring it

Demand generation is hard to attribute. Buyers often cannot say where they first heard of a company, and many touchpoints happen outside tracked channels. Common approaches include asking “How did you hear about us?” on sign-up forms, watching branded search trends, and comparing pipeline growth in targeted segments over time. Treat each as directional.

Example

Research that feeds branded search

Hypothetical company Fallowfield sells workforce planning software. It runs an annual survey of operations leaders and publishes the results, with the methodology, as a free report. The team tracks mentions and links to the report, branded search impressions in Search Console, and self-reported sources on demo forms in the months after release.

Common mistakes

Gating everything

Putting all demand generation content behind forms limits how far it spreads. Gate only what is worth exchanging contact details for.

Expecting immediate pipeline

Demand generation pays off over months. Judge it on leading indicators and longer windows.

Questions

No. Lead generation captures contact details from people who are interested now. Demand generation builds interest among people who are not yet in the market.

Know the terms. Now win the searches.

We find the searches your buyers make, then build, publish and improve the pages that win them.